Support

Common questions

I forgot my password

On the log-in screen, tap Forgot password? and we'll email you a link to set a new one. If you signed up with Google or Apple, use that button instead: those accounts have no password.

I didn't get the email to confirm my address

Check your spam folder, then tap Resend email in the app. You need a confirmed address to apply for or post a job.

Someone is bothering me, or a job looks fake

Use the menu at the top of the job or the chat: Report tells us, Block stops them contacting you or applying to your jobs. We review every report within 24 hours. In an emergency, call the local police.

Why can I only apply to (or post) a few jobs a week?

Everyone starts with 3 a week. Using the app earns points, and a higher rank gives you more. The trophy on the Jobs tab opens the leaderboard, which explains it.

How do I delete my account?

In the app: Profile → Delete account. See Delete your account.